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  1. We promise to always be ready to assist you in carrying out all transactions, and to serve you with a smile.
  2. Provide efficient and friendly counter services.
  3. Ensure all projects are carried out to exacting specifications, safely, with the highest quality, and cost-efficiency.
  4. Provide public service (maintenance of road, drainage, sewerage systems) quickly and efficiently based on the set specifications.
  5. Prioritize service in taxable areas.
  6. Provide and upgrade public facilities (parks, landscaping, restrooms, bus stops, pedestrian walkways etc.) for the comfort of all.
  7. Process all applications (licenses, development, works etc.) according to procedure, based on the set timeframes